At 711cuxi, your privacy is more than a legal obligation — it is our moral responsibility. This policy explains exactly how we collect, use, store, and protect your personal information as a player on our platform.
Last Updated: 1 January 2026We invest in the latest security technology and enforce strict data handling policies to ensure your personal information is always protected.
All data transmitted between your device and 711cuxi's servers is encrypted using industry-standard 256-bit SSL — the same technology used by Malaysia's leading banks.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 threat monitoring systems.
Only 711cuxi staff who genuinely require access to your data for operational purposes are permitted to do so — with strict permission controls and full audit logs in place.
You have every right to access, correct, or delete your personal data. Reach out to us at any time and we will process your request within 14 business days.
711cuxi has never sold and will never sell players' personal data to any third party for marketing or commercial purposes. Your data is used solely to improve your experience on our platform.
The 711cuxi Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that all our data handling practices meet local legal requirements.
711cuxi ("we", "the Company") is an online sports betting and casino platform operating in Malaysia. This Privacy Policy transparently explains how we collect, process, store, and protect your personal information when you use the 711cuxi platform.
As a company rooted in Malaysia and serving local players, we take privacy very seriously. This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in user data protection.
By using 711cuxi services, you agree to the data handling practices described in this policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of your data.
Important Note: This Privacy Policy should be read in conjunction with Terms & Conditions 711cuxi and Responsible Gaming Policy us. Together, these three documents form the complete agreement between you and 711cuxi.
711cuxi collects your personal data through various means — directly from you during registration and platform use, as well as automatically through tracking technologies employed on our platform.
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number, gender | Registration form, KYC verification |
| Contact Data | Email address, phone number, residential address | Registration form, profile updates |
| Financial Data | Bank account number, deposit/withdrawal transaction records, account holder name | Deposit/withdrawal processing, payment verification |
| Technical Data | IP address, device type, web browser, operating system, session data | Automatically collected during platform use |
| Betting Data | Betting history, games played, wins and losses, account activity | Automatically collected during platform use |
| Communication Data | Live chat conversation records, support emails, feedback and complaints | Interactions with the 711cuxi support team |
We only collect data that is strictly necessary for the stated purposes. 711cuxi does not collect sensitive data such as your medical information, political views, or religious beliefs.
The personal data we collect is used exclusively for the operation of the 711cuxi platform and to improve your experience as a player. The following outlines the purposes for which we use your data:
Every instance of personal data processing by 711cuxi has a valid legal basis under Malaysia's Personal Data Protection Act 2010 (PDPA). These bases are as follows:
Contract Performance: The majority of our data processing is necessary to fulfil the service agreement between 711cuxi and you as a user — including account management, payment processing, and the delivery of betting services.
Legal Obligations: We are required to process certain data to comply with Malaysian laws, including KYC requirements, AML reporting, and age verification.
Legitimate Interests: We process data for platform security, fraud prevention, and service improvement on the basis of legitimate business interests.
Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.
711cuxi does not sell, rent, or trade our players' personal data. However, in certain limited situations, we may need to share your data with carefully selected third parties:
All third parties that receive personal data from 711cuxi are contractually obligated to handle that data with a level of protection equal to or greater than the standards we uphold.
Our Stance: 711cuxi never shares players' personal data with third-party advertising companies, data brokers, or any entity that has no legitimate operational need in connection with our services.
The 711cuxi platform uses cookies and similar tracking technologies to enhance your experience, ensure the platform functions properly, and analyse how the platform is used.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enables core platform functions such as login sessions, betting slip, and security settings. Cannot be disabled. | Session / 30 days |
| Performance Cookies | Collects information on how pages are used to help us improve 711cuxi platform performance. | 12 months |
| Functional Cookies | Remembering your preferences such as language, region, and display settings for a more personalised experience. | 12 months |
| Analytics Cookies | Helps us understand aggregate platform usage patterns for product improvement. Data is anonymised. | 24 months |
You can manage your cookie preferences through your web browser settings. Please note that disabling essential cookies may affect the functionality of the 711cuxi platform. For more information on managing cookies, refer to your web browser's help documentation.
711cuxi continually invests in robust security infrastructure to protect players' personal data from unauthorised access, loss, misuse, or disclosure. Our technical and organisational safeguards include:
Shared Responsibility: While we take all reasonable steps to protect your data, account security also depends on your own actions. Please use a strong password, do not share your login credentials, and enable two-factor authentication (2FA) where available.
711cuxi retains your personal data only for as long as necessary for the purposes stated in this policy or as required by Malaysian law. Our data retention guidelines are as follows:
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be identified as belonging to you.
As a 711cuxi platform user and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
Request a copy of the personal data we hold about you.
Correct any inaccurate or incomplete data in our records.
Request deletion of your data when there is no longer a legitimate reason to retain it.
Object to the processing of your data for marketing purposes at any time.
Request that the processing of your data be restricted under certain circumstances.
Receive your data in a machine-readable format for transfer.
To exercise any of the rights above, send a written request to support@711cuxi.com with the subject line "Privacy Rights Request". We will process your request within 14 business days of receipt. In complex cases, this period may be extended to up to 30 days, with notice given to you.
Please note that some deletion requests may not be fully fulfilled if the data is still required to meet our legal obligations, such as financial record retention requirements under Malaysian law.
711cuxi services are exclusively for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.
Should we discover that we have collected data from an underage individual without appropriate age verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has used the 711cuxi platform are urged to contact us immediately at support@711cuxi.com.
711cuxi applies strict age verification procedures at registration as part of our commitment to Responsible Gaming and the protection of young people in Malaysia.
711cuxi reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, services offered, or applicable legal requirements.
We encourage you to review this page periodically to stay informed about how 711cuxi protects your personal information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 711cuxi handles your personal data, our team is here to help:
We are committed to treating every privacy-related enquiry with care and full transparency. Your trust is 711cuxi's most valuable asset, and we will never take our responsibility to protect your privacy lightly.
If you are not satisfied with 711cuxi's response to your privacy complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP), the regulatory body overseeing PDPA compliance in the country.